Canned Responses: Technical Support
(Windows) Keyboard will not wake from sleep
If your keyboard does not function after your computer wakes from sleep, this could be caused by your port power settings. You should try making a power options adjustment in your control panel on Windows first. Open your control panel and follow this path to make the following changes :Control P...
Das Keyboard: (all models) Liquid Damage
We do not cover liquid damage under warranty or offer repair service for this issue. We have some detailed cleaning instructions on our blog. I will give you the link below. If you have the Ultimate model you will want to keep each row separated because not all of the key caps are the same size....