My keyboard does not retain custom backlighting when the Q service is closed. Why?

The Q software requires an active connection to have access to the custom RGB profiles for your keyboard. Once the software is closed, the internet connection to the Q-Cloud server is closed as well, hence the keyboard can no longer pull the information required to keep the backlighting active. In other words, the Q software must be running at all times to keep the custom RGB profiles active.
Published on: 2018-02-19
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